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Privacy Policy

Effective Date: 24.01.2025

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At NamNam.cloud, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and mobile application ("Services"). By using our Services, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We collect the following types of information:

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1.1. Information You Provide to Us:

  • Personal information such as your name, email address, and profile picture when you register an account.

  • Additional information you may provide when creating or sharing recipes, such as dietary preferences or cooking styles.

1.2. Automatically Collected Information:

  • Usage data, including your interactions with the app, features used, and time spent on the app.

  • Device information, such as your device type, operating system, and IP address.

1.3. Information from Third Parties:

  • Data from third-party platforms (e.g., Google or Facebook) if you choose to log in using social accounts.

2. How We Use Your Information

We use your information to:

  • Provide, personalize, and improve our Services.

  • Enable user interaction, such as sharing recipes or engaging with the community.

  • Send important updates, newsletters, or promotional content (you can opt out at any time).

  • Ensure the security and functionality of our Services.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following situations:

  • With Service Providers: Trusted third-party vendors who assist in operating and improving our Services (e.g., hosting, analytics).

  • For Legal Purposes: If required by law or to protect our rights, property, or safety.

  • With Your Consent: If you explicitly agree to share your data with third parties.

4. Data Retention

We retain your personal data for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and the purpose for which it was collected.

  • Account Information: Your account details and associated data will be retained as long as your account remains active. If you choose to delete your account, we will remove your data in accordance with our deletion policy.

  • Transactional Data: Any order history, purchase records, or payment details may be retained for accounting, regulatory, or fraud prevention purposes.

  • Usage Data: Anonymous or aggregated data that does not personally identify you may be retained for analytical purposes to improve our services.

5. Requesting Account Deletion

If you wish to delete your account and associated personal data from Namnam, you can follow these steps:

  1. In the Namnam App:

    • Go to "Member Profile" then "Account Settings" screen and click "Delete Account" section and click the "Delete Account" button. 

    • Our support team will process your request and confirm deletion within 7 business days.

  2. Via Email Request:

    • Send an email to support@namnam.cloud with the subject line "Account Deletion Request" from the email address linked to your account.

    • Our support team will process your request and confirm deletion within 7 business days.

Please note that certain information may be retained for legal or compliance purposes. Once your account is deleted, this action cannot be undone, and all personal data associated with your account will be permanently removed.

If you have any questions regarding data retention or account deletion, feel free to contact us at support@namnam.cloud.

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6. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data.

  • Request corrections or updates.

  • Request deletion of your personal data.

  • Withdraw consent for data processing.

To exercise these rights, contact us at support@namnam.cloud.

7. Cookies and Tracking Technologies

NamNam.cloud uses cookies and similar technologies to enhance your experience. These cookies may be used for:

  • Authentication and session management.

  • Analytics to understand user behavior and improve functionality.

You can manage cookie preferences through your browser settings.

8. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

9. International Users

If you access NamNam.cloud from outside Finland, please note that your data may be transferred to and processed in a country with different data protection laws.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@namnam.cloud

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